HORRIBLE--PLEASE READ! Not recommended

They charge you a shipping fee and then when your package is delivered they charge you an additional "customs" fee of €35 that they dont tell you about when placing your order. I didnt pay the shipping fee and had the package returned. Its been 5 weeks and they still havent credited my account. Upon contacting them by email, because they dont have a phone contact, they keep confusing the situation saying "they want to credit my customs fee". Ive explained to them Ive returned the package 4 times and they still act like they dont know that. This leads me to believe they intend on keeping my money. Im having to report them to the Better Business Bureau. If you do not want to chance something like this happening do not use them.

Narrowitdown about LightInTheBox